Industry · SME
Look big. Spend small.
A branded online store at ₹999/month with 0% transaction fee, hyperlocal delivery on demand, and IoT when you need it — without a six-figure SaaS bill.
What SMEs struggle with
Five problems that block growth.
SaaS bills add up
₹2,500 for store, ₹4,000 for inventory, ₹3,000 for invoicing, ₹6,000 for delivery — and you haven't sold anything yet.
Marketplace fees crush margin
20-30% commission on every order leaves nothing for marketing or growth.
No tech team
Stitching tools together needs an engineer; SMEs don't have one.
GST + invoicing chaos
Manual invoices, mixed-up HSN codes, threshold confusion, last-minute filings.
Local delivery is hard
Hiring a rider is overkill; aggregators take a big bite; what's left?
What you get for ₹999/month
A complete stack — without the complete bill.
Online Store gives you the storefront. Digital Commerce gives you delivery. Smart IoT for when you scale to multiple locations.
- Branded online store with catalog, checkout, payments, coupons
- 0% transaction fee — only payment-gateway pass-through
- GST-ready invoicing with HSN + threshold rules + e-invoice
- WhatsApp + SMS + email order notifications
- Hyperlocal delivery (Digital Commerce) at 3-4% take rate
- Customer wallet + loyalty + referral built in
- Mobile-first admin — run the business from your phone
- No setup fee, no annual lock-in, English / Hindi / Kannada UI
Daily wins
Six workflows small businesses run on us.
Branded shop online
Sign up → import catalog from Excel → connect Razorpay → share WhatsApp link — selling in 2 hours.
Live same day
Hyperlocal delivery
Order in 3km radius → SoftDocket dispatches a partner rider → status tracked → settlement weekly.
3-4% take rate
Abandoned cart recovery
WhatsApp reminder + recovery coupon — recovers ~18% of dropped carts.
+18% recovery
GST-clean invoicing
Per-SKU HSN codes; threshold-aware tax rules; one-click GSTR-1/3B export for your CA.
CA-friendly export
Run from your phone
Orders, payments, inventory, customer chat — all on the SoftDocket mobile admin.
100% mobile
Repeat-customer engine
Wallet + loyalty points + referral codes — built in, no add-on app.
+35% repeat
Three products for SMEs
Start with the store. Add as you grow.
What changes in week one
Margin, reach, speed — for the cost of a Wi-Fi connection.
Margin protected
0% on owned channel beats 20-30% on marketplaces — even small order volume moves the needle.
+15pp margin
Beyond the neighbourhood
Online store + hyperlocal opens 3-5x your previous catchment.
3-5x reach
Live in hours
Self-serve onboarding gets a typical SME selling the same day.
Same-day live
Repeat customer rate up
Wallet + loyalty + WhatsApp marketing measurably increases the second order.
+35% repeat
GST stress down
CA gets clean exports; nobody is calculating tax manually at month-end.
1-click GST
Cash flow predictable
Daily settlement to your bank account; visibility on receivables; no surprise marketplace deductions.
Daily settlement
Customer story
How a home-baker built a ₹4L/month business in 8 months.
Crumbly Co. (home bakery, Bengaluru) · Solo founder · 1 prep kitchen
From WhatsApp orders to ₹4L/month in 8 months
Replaced WhatsApp-pdf-menu + manual UPI receipts with SoftDocket Online Store + hyperlocal delivery. Owned-channel margin (after delivery cost) is 3x what Swiggy/Zomato would have left. Repeat-customer rate hit 42% after enabling loyalty.
- Monthly GMV
- ₹4L
- Owned margin
- 3x marketplace
- Repeat rate
- 42%
SME questions
What small businesses ask first.
Start in minutes
Spin up your store. Sell today.
14-day free trial. No card. Launch your store, take real orders, decide afterwards.