Smart IoT & Smart Living
Smart meters and smart scenes — same platform.
Provision devices, run IF-THEN automations, fire scenes, push OTA firmware. Smart water + energy metering with auto-billing, leak detection, anomaly alerts and device-health monitoring.
Starts at ₹49 / device / month · MQTT + OTA · Hardware extra
Hero mockup · real screenshot ships with S11
Trusted by societies, builders and utilities
- Prestige Estates
- Brigade Group
- Sobha Realty
- Embassy Group
- Salarpuria Sattva
- Puravankara
Why ops teams pick SoftDocket IoT
No more manual reads. No more silent leaks. No more site visits.
Built for the way smart-meter and smart-living ops actually run — multi-brand devices, slab billing, OTA at scale.
Manual reading effort -100%
Ultrasonic IoT meters report daily; bills auto-generate on the 1st against the Accounting module.
Manual reads: 0
Leaks detected within 1 hour vs 4 days
Pattern-based anomaly alerts auto-create plumbing tickets — no resident complaint required.
Leak detect: -98%
Billing cycle accelerated by 10 days
Reads land daily, slabs apply automatically, bills run on the 1st — no waiting for meter-readers.
Billing: +10 days faster
Operational cost per device -34% via OTA
Push firmware to thousands of devices in one batch. Site-visit truck rolls collapse.
OpEx: -34%
Battery life > 5 years on ultrasonic meters
No mains power, no recharge, no maintenance. Field-replaceable cells with proactive low-battery alerts.
Battery 5+ yrs
Problems we solve
Where utility ops bleeds time and trust.
Patterns observed across societies, builders, and metering utilities running 10k+ devices.
Problem
Manual water-meter reads delay billing by 10–14 days
Solution
Ultrasonic IoT meters report daily; bills generate on the 1st against the Accounting module.
Problem
Leaks discovered only when residents complain
Solution
Anomaly detection pings ops within an hour of unusual flow — auto-tickets created with evidence.
Problem
Field visits for firmware updates kill margins
Solution
OTA firmware to thousands of devices in one batch with stage / canary / rollback.
Problem
Multiple vendor dashboards for water, gas, electricity
Solution
Unified platform across all meter types and brands — single device shadow, single rule engine.
What's in the box
Seven modules. One IoT control plane.
Provision, automate, meter, monitor — all on one MQTT-native stack.
Device Management
Provision, pair, monitor, control IoT devices and hubs; device shadow; tag and group.
Automation Rules
IF-THEN rules engine with sensor triggers + device actions; per-resident + per-society.
Scenes
One-tap scenes ("Good Morning", "Movie Night", "Away") across lights / fans / AC / switches.
Smart Water Metering
Ultrasonic flow sensors, long battery life, zero-maintenance reads, slab-billing integration.
- Ultrasonic flow
- Battery > 5 yrs
- Slab billing
- Leak alerts
Smart Energy Metering
DLMS-compatible meters; per-feeder readings; auto-billing; export to GST module.
Leak & Anomaly Detection
Pattern-based alerts on unusual flow / power; auto-create complaint tickets.
MQTT + OTA
Enterprise EMQX broker, device shadow, OTA firmware updates — push firmware without site visits.
AI Insights · v1 (R2)
AI for leaks, theft, and device health.
All AI is opt-in, audit-logged, and never trains on your data.
Leak prediction from flow signatures
ML over per-meter flow patterns surfaces silent leaks before they show up in bills.
Meter 1284: 2L/hr overnight flow for 6 nights → likely leak, P1 ticketEnergy anomaly detection
Theft / faulty-meter detection from feeder-vs-meter deltas and load curves.
Feeder F-3 unbilled load 14% above metered sum → investigateOps copilot
Ask in plain English. Get device health, top consumers, predicted failures, OTA campaign progress.
Which devices are likely to fail in the next 30 days?
Works with
Plugs into your broker, billing and alerting stack.
EMQX, AWS IoT, Razorpay, SoftDocket Accounting, FCM, Twilio — out of the box.
EMQX MQTT broker
IoT bridge
AWS IoT Core
Cloud
Razorpay
Billing
SoftDocket Accounting
Slab billing
Firebase Cloud Messaging
Push
Twilio
SMS alerts
GSTN portal
Compliance
Google Sheets
Export
What ops teams say
Estates running on automated meters.
“Ten days off our billing cycle and a 100% drop in 'I never used that much water' complaints.”
“OTA saved us 80 site visits last quarter — we updated firmware across 4 properties in one afternoon.”
Pricing
Per device, per month. Hardware sold separately.
Pilot 50 meters in 14 days. We integrate with your existing brands.
Starter
₹49/ device / month- Up to 100 devices
- Device mgmt + Automations + Scenes
- 1 ops user seat
- Email support (24h)
- Hardware sold separately
Growth
Most popular₹89/ device / month- Up to 5,000 devices
- Everything in Starter
- Smart water + Smart energy metering
- Leak / anomaly detection + OTA
- 10 ops user seats
- Priority support (chat + email, 4h)
Enterprise
Custom/mo- Unlimited devices + properties
- Everything in Growth
- SSO (SAML / OIDC)
- Dedicated CSM + 24×7 support
- MSA + DPA + DPDP addendum
Hardware (ultrasonic water meters, DLMS energy meters, smart switches) priced separately. We integrate with your existing brands wherever possible.
Take it with you
Get the Smart IoT brochure.
Device matrix, OTA campaign workflow, slab-billing integration, leak / anomaly samples, and a 14-day pilot plan.
5.0 MB18 pages
FAQ
Ops-team questions, answered.
Ready when you are
Smart meters and smart scenes — same platform.
Pilot 50 meters in 14 days. We integrate with your existing brands.