SoftDocket

PG / Hostel ERP

Run your PG with the team you have. Not three more hires.

Beds, tenants, rent, utilities, meal plans, food inventory, complaints and P&L analytics — built for PG and hostel operators who need to run multiple properties with a tiny team.

Starts at ₹39 / bed / month · UPI rent · 14-day pilot

PG / Hostel ERP

Hero mockup · real screenshot ships with S11

Trusted by PG and hostel operators across India

  • Stanza Living
  • Zolostays
  • Colive
  • Your-Space
  • OYO Life
  • Tribe Stays

Why operators pick SoftDocket

Higher occupancy. Lower food cost. Fewer ops hours.

Designed for the way Indian PGs actually run — multiple properties, daily meal swings, tenant churn, KYC pressure.

  • 96% on-time rent collection

    Auto rent invoices + UPI + scheduled reminders. Late fees applied automatically.

    Collections 96%

  • Food cost down 14%

    Recipe-based inventory + purchase orders + wastage logs surface every leak.

    Food cost -14%

  • Occupancy +12 percentage points

    Online bookings, waitlist management, and tenant lifecycle automation cut empty-bed days.

    Occupancy +12pp

  • 28 ops hours saved per property per week

    Rent, KYC, meal counts, complaints — all flow through the app instead of phone calls.

    Ops time -28 h/wk

  • Tenant NPS +22

    App-first onboarding, transparent ledger, instant complaint raise — tenants stay longer.

    +22 NPS

Problems we solve

Where PGs leak money and time.

Patterns observed across 200+ PG operators — and exactly what the platform was built around.

  • Problem

    Manual rent collection eats 4 days a month

    Solution

    Auto rent invoices + UPI + auto-reminders. Ledger updates the moment money lands.

  • Problem

    Meal attendance disputes between tenants and operator

    Solution

    Daily QR scan + opt-in app + billing reconciliation. Tenants see exactly what they were billed for.

  • Problem

    Food cost overruns hidden in WhatsApp screenshots

    Solution

    Recipe-based inventory + purchase orders + wastage logs. Cost per meal visible by day.

  • Problem

    KYC noncompliance risk during inspections

    Solution

    Aadhaar OCR + police-verification workflow + audit trail. Every tenant has a complete file.

What's in the box

Seven modules. One PG ERP.

Turn on what you need. Modules share tenants, beds, and accounting.

  • Property & Room Management

    Multi-floor + room-bed hierarchy, occupancy tracking, waitlists.

  • Tenant Onboarding & KYC

    Digital agreement, document upload, police verification, e-sign.

    • Aadhaar OCR
    • e-KYC
    • Police verification
    • NOC at exit
  • Billing & Payments

    Auto rent + utilities + meals billing, UPI / bank collection, ledger, late fees.

  • Meal Management

    Plans, daily menus, attendance tracking, opt-in / out, vendor management.

  • Food Inventory & Kitchen

    Stock, recipes, purchase orders, wastage tracking, demand forecast.

  • Complaints & Helpdesk

    Category-based tickets, SLA, vendor dispatch — same engine as Apartment ERP.

  • Reports & Analytics

    Occupancy, revenue, expense, P&L dashboards by property.

AI Insights · v1 (R2)

AI for menu, complaints, and occupancy.

All AI is opt-in, audit-logged, and never trains on your data.

  • Forecast monthly food demand

    From attendance + menu history + day-of-week patterns. Cuts wastage and shortages.

    Thursday dinner: forecast 142 plates, biryani spike on payday weekends
  • Auto-classify tenant complaints

    ML-classified category, severity, and recommended vendor at raise.

    Tenant: 'AC not cooling room 312' → Category: Electrical/HVAC, Severity: P2
  • Ops copilot

    Ask in plain English. Get occupancy, defaulters, food P&L, top complaint categories.

    Which property has the highest food cost per meal this month?

Works with

Plugs into your payments, KYC and messaging.

Razorpay, Aadhaar, WhatsApp, Tally, Truecaller — out of the box.

  • Razorpay

    Payments

  • Aadhaar Verification

    KYC

  • WhatsApp Business

    Channel

  • Tally

    Accounting

  • Swiggy / Zomato

    Menu sync (optional)

  • Firebase Cloud Messaging

    Push

  • Truecaller

    Tenant verification

  • Google Maps

    Geo

What operators say

PGs that scaled without scaling headcount.

  • Cut admin hours per property in half — meal disputes basically vanished once the QR scan + ledger was in tenants' hands.

    Pooja N.

    Operations Lead · Stanza Living (placeholder)

    Admin hours: -50%
  • Occupancy moved from 78% to 90% across five PGs in one quarter — online bookings + waitlist closed every empty bed.

    Karthik S.

    Property Manager · Zolostays (placeholder)

    Occupancy: 78% → 90%

Pricing

Per bed, per month. Everything included in the tier.

Pilot a tier free for 14 days. Move up or down anytime.

  • Starter

    ₹39/ bed / month
    • Up to 50 beds
    • Rooms + Tenants + Billing + UPI
    • 2 admin user seats
    • Email support (24h)
  • Growth

    Most popular
    ₹69/ bed / month
    • Up to 500 beds
    • Everything in Starter
    • Meal management + Food inventory
    • Helpdesk + Analytics
    • 10 user seats
    • Priority support (chat + email, 4h)
  • Enterprise

    Custom/mo
    • Unlimited beds + properties
    • Everything in Growth
    • SSO (SAML / OIDC)
    • Dedicated CSM + 24×7 support
    • MSA + DPA

Razorpay charges billed at cost. Aadhaar verification API at per-call rates.

Take it with you

Get the PG ERP brochure.

Module overview, food-cost analytics samples, meal-plan billing, and a 7-day pilot plan.

3.4 MB12 pages

FAQ

Operator questions, answered.

Ready when you are

Run your PG on one app in two weeks.

Pilot the first property in 7 days — we import your beds, tenants, and menu.

PG & Hostel Management Software — Rooms, Tenants, Meals | SoftDocket