SoftDocket

Platform · Analytics

Numbers your finance team trusts. Dashboards your ops team actually opens.

One metric catalogue across visitor, accounting, helpdesk, parking, and asset modules. One export pipeline. One audit log.

Capabilities

Built-in reporting plus a BI-ready data plane.

  • Cross-module dashboards

    Roll-ups across every module per site, per portfolio, per tenant.

  • Metric catalogue

    Single definition of MRR, occupancy, SLA-adherence, AR ageing — no two reports disagree.

  • Scheduled exports

    CSV / Excel / PDF on a cron, delivered to email or SFTP.

  • Drill-down

    Click any number, land on the source records, with the same filters applied.

  • Saved views

    Share filtered dashboards by link. RBAC enforced at view-time.

  • BI gateway

    Read-only Postgres replica + dbt-ready models for Looker, Metabase, Power BI.

Architecture

Same data, three audiences.

  1. In-app

    Native dashboards rendered inside every SoftDocket module.

    • Dashboards
    • Saved views
    • Drill-down
  2. Reporting

    Scheduled exports and ad-hoc report builder for finance + ops.

    • Scheduler
    • Report builder
    • Email + SFTP
  3. BI gateway

    Read replica with dbt-modelled marts; connect any BI tool over Postgres wire protocol.

    • Read replica
    • dbt models
    • Postgres wire
  4. Audit

    Every export and BI session logged with actor, query, and row count.

    • Audit log
    • Row-count log

RBAC enforced at the metric catalogue — BI users can't query rows their role can't see in the app.

Why finance leaders pick it

Close the month-end without copy-pasting CSVs.

  • One source of truth

    Finance, ops, and the board read the same numbers. No reconciliation meetings.

    Zero metric drift

  • BI without a data team

    Plug Metabase or Power BI in on day one — the dbt models are already there.

    Day-1 BI

  • Scheduled, not screenshotted

    Monthly PDF reports land in inboxes. No more 'can you re-send me the dashboard?'

    100% delivery

Common questions

BI, retention, and PII.

Try it on your data

See your real numbers in 30 minutes.

We'll load a slice of your operations into a sandbox tenant and walk through the dashboards your CFO would actually open.

Analytics & Reporting — SoftDocket Platform