Retire the paper register.

• Paper register

  Illegible, lost, manipulable. Useless when an incident is being investigated.

  Incident risk

• Parcel theft + disputes

  No hand-off log. "Did the guard sign for it?" — nobody can tell.

  Daily friction

• No pre-approvals

  Domestic help, food delivery, cabs — all wait at the gate every time.

  Resident frustration

• Vehicle gaps

  No ANPR, no visitor parking tracking. Outsider cars sit overnight.

  Security risk

• No incident trail

  When something happens, the only evidence is in someone's memory.

  Compliance risk

• Photo + ID + purpose capture in under 20 seconds
• Pre-approved guests via shareable WhatsApp link
• Frequent visitors (domestic help, food delivery) one-tap approval
• Parcel hand-off log with photo evidence + resident OTP
• Vehicle entry with ANPR-ready integration
• Incident-ready export with timestamped events

• Visitor flow

  Pre-approval, photo, ID, purpose, exit. 20 seconds end-to-end.

• Parcel hand-off

  Photo + OTP. Dispute-proof receipt for both guard and resident.

• Vehicle entry

  Manual + ANPR. Visitor parking slot tracking with auto-checkout.

• Pre-approvals

  Residents pre-approve guests via WhatsApp link. Guard sees them coming.

  • WhatsApp shareable links
  • Frequent-visitor approvals (one tap)
  • Time-bound passes
  • QR check-in
  • Block / unblock visitor

• Guard check-in

  Tablet-first flow. Works on cheap Android. Offline-ready.

  • Photo capture (front + ID)
  • Aadhaar masking
  • Purpose + host pin
  • Auto-resident notification
  • Exit capture with reconciliation

• Parcel locker

  Photo + OTP hand-off. End the "did the guard receive it?" question.

  • Photo at receipt
  • OTP at hand-off
  • Resident WhatsApp notify
  • Pending-parcel dashboard
  • Unclaimed parcel escalation

• Vehicle entry

  Visitor parking with slot tracking. ANPR-ready.

  • Visitor vehicle log
  • ANPR integration (Hikvision / CP Plus)
  • Parking slot allocation
  • Auto-exit on checkout
  • Overstay alerts

1. 1

   Pre-approve

   Resident shares a WhatsApp link or marks a frequent visitor.

   Visitor expected

2. 2

   Capture

   Guard tablet captures photo, masked ID, purpose, vehicle.

   Logged

3. 3

   Notify

   Resident gets WhatsApp + push with photo. Approve / block in-app.

   Resident in control

4. 4

   Exit

   Exit capture reconciles entry. Overstay alerts fire.

   Audit-ready

Every event is timestamped, photo-evidenced, and exportable for incident review.

• Hikvision cameras

  Cameras

• CP Plus

  Cameras

• ANPR engines

  Vehicle

• Boom barriers

  Access

• RFID readers

  Access

• WhatsApp Business

  Comms

• Firebase Push

  Comms

• Google Maps

  Location

• Twilio SMS

  Comms

• DigiLocker masking

  Identity

• Aadhaar masking by default

  Last 4 digits only. Full Aadhaar never leaves the device.

  UIDAI guideline compliant

• Visitor data retention

  Configurable 30 / 90 / 180 day retention. Auto-purge after.

  DPDP Act 2023

• Tamper-evident gate log

  Every entry, exit, edit logged. Photo metadata preserved.

  Court-admissible export

• Guard / supervisor / MC roles

  Field-level permissions. Guards can't delete; supervisors can amend with reason.

  Mapped to ISO 27001 A.5.15

Visitor wait time

-62%

Median across 80 sites

Parcel disputes

-91%

First 6 months

Pre-approved entries

74%

Up from 0% (paper)

Incident resolution time

-58%

Photo + log export

Vehicle overstay flags

100%

Vs 0 with paper

Resident security NPS

+41 pts

Post-rollout survey

• Live gate dashboard — current visitors, parcels, vehicles
• Weekly visitor mix — domestic help vs delivery vs guests
• Incident-ready export — date range + filters + PDF
• Guard performance — check-in compliance + photo quality

• “We had a delivery dispute last month. Pulled the log, the photo, the OTP — case closed in five minutes.”

  Suresh Babu

  Security Head · DLF Camellias

  Dispute closed in 5 min

• “Our domestic help no longer waits at the gate. The frequent-visitor approval changed daily life.”

  Priya Raghavan

  MC Member · Mantri Espana RWA

• “Aadhaar masking by default was the deciding factor for us. Legal review took one meeting.”

  Iqbal Hussain

  Compliance Officer · Salarpuria Greenage

  Legal cleared in 1 meeting