SoftDocket Technologies Private Limited ("SoftDocket", "we", "us") respects your privacy. This policy explains what personal data we process, why we process it, and the rights you can exercise under the Digital Personal Data Protection Act 2023 (DPDP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data we collect
- Account data — name, work email, phone, company.
- Usage data — pages visited, features used, errors encountered.
- Device data — IP address, user agent, viewport (for service operation + abuse prevention).
2. Why we process it
- To provide and improve the platform.
- To respond to demo requests and support enquiries.
- To comply with legal obligations.
3. Your rights
You can access, correct, or delete your data, or withdraw consent at any time. Submit a request via the Data Subject Request form or email [email protected]. We respond within 30 days.
4. Contact
Data Protection Officer · SoftDocket Technologies Private Limited · Bengaluru, India · [email protected]
This is the R1 launch wording approved per RELEASE_PLAN §H.8. Full DPDP detail (cross-border transfers, retention schedule per data class, sub-processor list) ships in R2A S25.