Apartment ERP
Run your society on one platform — billing to gate to amenities.
All-in-one platform for billing, visitors, complaints, amenities, IoT water management, and the resident mobile app — built specifically for Indian housing societies.
Starts at ₹12 / unit / month · GST-ready · 14-day pilot
Hero mockup · real screenshot ships with S11
Trusted by housing societies across India
- Prestige Estates
- Brigade Group
- Sobha Realty
- Embassy Group
- Salarpuria Sattva
- Puravankara
Why associations pick SoftDocket
Higher collections. Cleaner gates. Happier residents.
Designed for the way Indian societies actually run — multiple towers, GST, accountants, AGMs, gate guards, and a resident app everyone actually opens.
94% on-time collections (vs ~70% baseline)
Auto-generated maintenance bills, Razorpay payments, dunning workflows. Late fees applied automatically.
Collections: 94%
40% faster complaint resolution
Tickets with SLAs replace WhatsApp groups. Photo evidence on closure ends vendor disputes.
MTTR: 18h → 11h
₹40K / yr saved on accountant fees per tower
Double-entry accounting with audit-grade ledgers — your CA can review, not re-do, your books.
Audit-grade ledgers
100% GST compliance with one-click filing
GSTR-1, GSTR-3B, TDS-194C/J JSON exports ready for the GSTN portal.
GSTR-1/3B/TDS ready
Resident NPS +28 in 90 days
Two-tap raise, instant gate OTP, amenity booking, polls — the resident app residents actually open weekly.
+28 NPS in 90 days
Problems we solve
The five things every committee struggles with.
Observed across 200+ housing societies — and exactly what the platform was built around.
Problem
Maintenance dues spread across spreadsheets and WhatsApp
Solution
Auto-generated bills + Razorpay collection + scheduled reminders. Defaulters auto-flagged.
Problem
Guards forget pre-approvals, residents wait at the gate
Solution
QR + OTP passes synced live to the guard app. Pre-approved frequent visitors auto-cleared.
Problem
Complaints lost in WhatsApp groups
Solution
Tracked tickets with category SLAs and an escalation matrix. Every raise has a timeline.
Problem
GST filing pain at every quarter-end
Solution
Native GSTR-1, GSTR-3B and TDS-194C/J JSON exports — your CA uploads, not recomputes.
What's in the box
Eight modules. One operating system.
Turn on what your society needs. All modules share residents, units, and accounting.
Billing & Accounting
Automated monthly billing, 9 accounting modules, GST compliance (GSTR-1/3B), TDS, demand notes, late fees.
- Auto-generated maintenance bills
- Razorpay collections
- Chart of Accounts
- GSTR-1/3B export
Visitor Management
QR + OTP entry, pre-approved frequent visitors, delivery tracking, photo log.
- QR + OTP gate pass
- Pre-approved visitors
- Delivery OTP
- Guard shift roster
Complaint Tracking
Category-based SLAs, escalation matrix, vendor dispatch, photo evidence at closure.
Amenity Booking
Slot-based booking for clubhouse, gym, pool and party hall — with limits and waitlists.
Smart Water Metering
Ultrasonic flow meters, real-time monitoring, auto-billing from reads, leak alerts.
Home Automation
Control lights, fans, AC and scenes from the resident app via smart switches.
Resident Mobile App
Pay bills, approve visitors, book amenities, raise complaints, vote in polls — one app, all roles.
Community & Governance
E2E-encrypted committee chat, meeting RSVP, minutes, tamper-proof voting, announcements.
AI Insights · v1 (R2)
AI for collections, leaks, and ops review.
All AI is opt-in, audit-logged, and never trains on your data.
Anomaly detection on water consumption
Pattern-based leak prediction from per-flat IoT meter readings. Tickets auto-created.
Unusual overnight flow in B-204 → Create plumbing ticket, severity P1Auto-classify complaints
ML-classified category, severity, and recommended vendor at raise.
Resident: 'lift stuck on 5th' → Category: Electrical/Lift, Severity: P1, Vendor: Otis on-callOps copilot
Ask in plain English — collections, MTTR, top vendors, defaulters, water trends.
Which towers had the most plumbing tickets last quarter?
Works with
Plugs into the tools your society already uses.
Payments, accounting, GSTN, WhatsApp, IoT brokers — out of the box.
Razorpay
Payments
GSTN portal
Compliance
WhatsApp Business
Channel
Tally
Accounting
AWS IoT Core
IoT bridge
Firebase Cloud Messaging
Push
Twilio (SMS / voice)
Channel
Google Maps
Geo
What committees say
Societies that switched off WhatsApp.
“Collections went from 72% to 94% in four months. The dunning workflow does the awkward chasing — we don't.”
“The complaint board replaced seven WhatsApp groups. Every ticket has a clock and a name against it now.”
Pricing
Per unit, per month. Everything included in the tier.
Pilot a tier free for 14 days. Move up or down anytime.
Starter
₹12/ unit / month- Up to 200 units
- Billing + Visitor + Complaints
- Resident mobile app
- 3 admin user seats
- Standard support (email, 24h)
Growth
Most popular₹26/ unit / month- Up to 2,000 units
- Everything in Starter
- GST automation + Amenity booking
- IoT water metering (hardware extra)
- 10 admin user seats
- Priority support (chat + email, 4h)
Enterprise
Custom/mo- Unlimited units + towers
- Everything in Growth
- SSO (SAML / OIDC)
- Dedicated CSM + 24×7 support
- MSA + DPA + DPDP addendum
IoT hardware (water meters, smart switches) priced separately. Razorpay gateway charges billed at cost.
Take it with you
Get the Apartment ERP brochure.
Module overview, GST sample reports, IoT meter datasheet, and a 14-day pilot plan.
4.2 MB16 pages
FAQ
Committee questions, answered.
Ready when you are
Run your society on one platform in 14 days.
Pilot starts the same week — we import your current ledger, residents, and units.