Operators first
Every feature is shipped after running it in production with a real operator. We do not ship demos.
Company
The operating system for India’s service economy.
We build software for the people who run buildings, kitchens, fleets, and campuses. Founded in 2019. 1,200+ customers. India-first, India-deep.
SoftDocket by the numbers
- Communities served
- 1,200+
- Portfolios (multi-site)
- 50+
- Cities live
- 38
- Transactions / month
- ₹40 cr+
Our mission
India runs on people doing operational work — collecting maintenance, logging visitors, chasing vendors, reconciling Tally, answering complaints at midnight. We make that work faster, cleaner, and respected. We build one platform that an operator can actually trust with their day.
What we believe
India-aware by default
GST, UPI Autopay, WhatsApp Business, Tally, regional languages — not bolted on. Built in from S1.
Boring is a feature
Uptime, audit trails, predictable billing, no surprises. We treat your data the way a bank should treat money.
One platform, real depth
Not 10 disconnected SaaS tools wired together. One data model, one login, one bill, one truth.
Milestones
- 2019
SoftDocket starts in HSR Layout, Bengaluru.
First customer: a 240-unit RWA that needed billing, helpdesk, and gate — in one app.
- 2020
100 communities on the platform.
Lockdown-era visitor management, parcel handling, and helpdesk SLAs ship to every customer.
- 2022
IoT and smart-water roll-out.
First builder portfolio with end-to-end meter → invoice automation. 12 cr litres/month measured.
- 2024
1,000 communities. ARR crosses ₹40 cr.
Builder ERP, channel-partner, and NammaCuisine commerce launches.
- 2026
AI Platform + Solutions IA.
AI copilots grounded in tenant data. Solutions and Platform pages rewritten around operator outcomes.