Industry · Builders & Developers
One ERP from launch to handover — and beyond.
Pre-sales, sales, channel-partner attribution, HR, site inventory, vendor payments, customer portal. The full builder stack, one platform, multi-project.
What slows real-estate ops
Six recurring fires every project lights.
If you've stopped tracking which is which, this list is for you.
Lead leakage
Walk-in registers, broker WhatsApp groups, marketing-form silos. Same lead, three teams, zero attribution.
Channel partner chaos
Broker commissions calculated manually, paid late, disputed often.
Site inventory drift
Steel, cement, fittings — issued without tracking, written off without trail.
Vendor payment delays
PO → GRN → invoice → payment loop runs on email + courier; vendors stop showing up.
Customer experience gap
Buyers can't see milestones, demand letters, or interior progress — they call the salesperson every week.
RERA compliance overhead
Quarterly reports compiled by hand from five different systems.
What you get
Three SoftDocket products covering the full builder stack.
Builder ERP runs projects. Channel Partner Platform runs broker attribution. Smart IoT extends to site cameras + access.
- Multi-project, multi-tower, multi-phase — one tenant, scoped roles
- Pre-sales CRM with source attribution + duplicate detection
- Channel partner onboarding, KYC, lead attribution, automated commission slabs
- Demand letters, payment milestones, GST + TDS handled
- Site inventory + GRN + vendor portal + dispatch tracking
- HR + payroll for site staff with attendance + safety logs
- Customer portal — milestones, payments, interior status, documents
- RERA-aligned reporting templates
Where builders run it
Six workflows that move the needle.
Pre-sales pipeline
Inbound lead from website/walk-in/broker — auto-deduped, source-attributed, assigned to the right salesperson by inventory.
+22% conversion
Broker commissions
Booking links back to the originating broker; commission auto-computed on the configured slab; payout scheduled.
Zero commission disputes
Demand letter run
Milestone hit → demand letters auto-generated with GST + TDS + late-fee math; delivered via email + WhatsApp + portal.
-7 days collection cycle
Site inventory
Material in via GRN, out via site issue note, reconciled against drawings — variance flagged daily.
-15% wastage
Vendor payments
PO → GRN → invoice match → finance approval → payment — all in-app, vendor sees status in their portal.
-30 days payable cycle
Customer self-service
Buyer logs in to see construction milestones, payment schedule, demand letters, interior status, and downloads docs.
-60% inbound calls
Three products for builders
Start with Builder ERP. Add Channel Partner + IoT.
Every product shares the same project structure and the same identity model.
Outcomes developers measure
Before-and-after, on real KPIs.
Lead leakage closed
Single source of truth + dedup + source attribution stops the 'who got this lead' arguments.
Zero leakage
Conversion lift
Right salesperson + right inventory + right follow-up cadence raises walk-in conversion noticeably.
+22% conversion
Cash cycle shorter
Demand letters that ship the same day a milestone hits compress the receivables cycle.
-7 days
Broker network grows
Brokers see real-time status of their leads and same-week commission payouts — they bring more business.
+35% broker activity
Buyer NPS up
Self-service customer portal eliminates the weekly 'where are we' call to sales.
NPS +24
RERA-ready exports
Quarterly reporting templates match the disclosure schedule out of the box.
1-click filings
Customer story
How a 6-project developer unified ops on one ERP.
Skyline Realty (multi-project) · 6 active projects · 2 cities · ~180 site staff
Booking-to-cash cycle cut from 38 days to 19 days
Replaced 4 disconnected tools (Excel CRM, manual commission tracker, on-prem accounting, file-share for docs) with Builder ERP + Channel Partner. Demand letters now ship within 24 hours of a milestone. Brokers get same-week commission payouts. RERA filings compile in a single export.
- Booking-to-cash
- 19 days
- Broker activity
- +35%
- Conversion lift
- +22%
Builder questions
What we get asked most.
Walk through your project
See Builder ERP on a project shaped like yours.
30-minute live demo. Bring your project structure — we'll show you the flow end to end.