SoftDocket

Platform · Mobile

Built for the gate, the rounds, and the resident's pocket.

Four apps on iOS + Android — resident, staff, security, management. Offline-capable. Push-first. Biometric-secured.

Capabilities

Four apps. One identity model.

  • Resident app

    Pre-approve visitors, raise tickets, pay bills, get notices, view e-passes.

    • WhatsApp-style chat
    • UPI + card payments
    • Multi-flat support
  • Security app

    Scan e-passes, capture walk-ins, take rounds, raise incidents — works offline.

    • Offline-first
    • Barcode + QR scan
    • Incident photos
  • Staff app

    Work the ticket queue, log time, capture before/after photos for the vendor receipt.

    • Push to nearest staff
    • Photo proof of work
    • Mark resolved on-site
  • Management app

    Daily ops summary, SLA breach alerts, approval queues, AI digest — wherever you are.

    • Cross-site roll-up
    • Approval taps
    • AI daily digest

Architecture

Offline-capable, push-first.

  1. Native shell

    React Native shells with platform-specific modules for camera, biometrics, push.

    • React Native
    • Camera
    • Biometrics
  2. Local store

    SQLite + write-ahead queue. Survives offline; syncs when connected.

    • SQLite
    • WAL queue
    • Conflict resolver
  3. Sync

    Delta sync over HTTPS. Per-row checksums. Resumable.

    • Delta sync
    • Checksums
    • Resume
  4. Push

    FCM + APNs with per-user routing and quiet-hours.

    • FCM
    • APNs
    • Quiet hours

Same RBAC model as the web app — a role grants the same access on both surfaces.

Why ops leaders pick it

Work where the work happens.

  • Works without signal

    Security and staff apps keep working through outages. Sync flushes automatically when back online.

    Zero data loss offline

  • Real adoption

    Designed for users who don't open dashboards. Push-first, single-tap actions, photo capture.

    85% weekly active rate

  • One identity

    Same role on web and mobile. No double-onboarding, no double-deprovisioning.

    1 identity surface

Common questions

Apps, devices, and offline.

See it on a phone

We'll hand you a TestFlight invite on the call.

Most demos end with the prospect installing the security app and scanning a fake e-pass. Yours can too.

Mobile Experience — SoftDocket Platform