Solution · Facility & Asset
Track every asset. Hold every vendor accountable.
AMC alerts, work orders, QR-tagged asset registers, and IoT-linked condition monitoring — one console, every site.
What facility heads tell us
The five recurring leaks in facility ops.
AMC expiry surprises
Contracts expire silently. Vendor walks away. Asset down for weeks.
Downtime risk
Vendor non-performance
SLAs in PDFs nobody enforces. Escalation goes to phone calls.
Cost overrun
Asset register drift
Excel asset register last updated 18 months ago. Half the QR stickers fell off.
Audit risk
Work-order black holes
Raised on WhatsApp, lost on WhatsApp. No closure proof.
Quality risk
No preventive maintenance
Reactive ops only. Diesel gensets fail at 2 AM during outages.
Reliability risk
How SoftDocket solves it
Every asset has a record. Every vendor has a scorecard.
Asset register, AMC vault, work-order workflow, and IoT condition monitoring — wired together, audit-ready.
- QR-tagged asset register with photo + serial + warranty + AMC link
- AMC vault with auto expiry alerts (90 / 30 / 7 days)
- Work-order tickets with SLA timers + vendor assignment + photo proof
- Preventive maintenance schedules tied to asset class
- IoT condition monitoring (vibration / temperature / runtime hours)
- Vendor scorecard updated weekly
Asset register
QR-tagged, photo-evidenced, audit-ready.
AMC + vendor
Contracts, expiry alerts, vendor scorecard.
Preventive maintenance
Schedule by asset class. Auto work orders.
What you get out of the box
Four modules. One asset truth.
Asset register
Every asset, photo'd, QR'd, mapped to a location and an AMC.
- QR sticker printing
- Photo + serial + warranty
- Location tree (site / block / floor)
- Movement history
- Bulk import (CSV / Excel)
AMC vault
Contracts with terms, SLAs, payouts — and alerts that fire on time.
- Contract upload + key terms
- SLA capture (response + resolution)
- Auto expiry alerts
- Renewal workflow
- Payout history
Work orders
Tickets with SLA timers, vendor assignment, photo proof.
- Asset-linked tickets
- Vendor assignment + acceptance
- SLA breach escalation
- Closure photo + cost
- Resident / occupant visibility
Preventive maintenance
Schedules by asset class. Auto-tickets to vendors.
- Calendar + runtime-based
- Checklists per asset
- IoT condition triggers
- Compliance reports
- Skipped-PM alerts
Asset lifecycle
From tag to retire.
- 1
Onboard
Scan QR, photo, serial, warranty, AMC linkage — done in 60 seconds.
Asset live
- 2
Maintain
PM schedules + on-demand work orders. Vendor accepts on mobile.
PM on-track
- 3
Monitor
IoT + manual readings. Condition triggers fire work orders automatically.
Anomaly caught
- 4
Retire
Decommission with reason, disposal proof, depreciation closeout.
Audit closed
Integrations
Talks to your QR scanners, your sensors, your ledger.
QR scanners (HID / Zebra)
Scanning
MQTT brokers
IoT
Modbus RTU / TCP
IoT
AWS IoT Core
IoT
Hikvision cameras
Surveillance
WhatsApp Business
Comms
Tally
Finance
Razorpay
Payments
Grafana
Monitoring
Webhooks
Developer
Security
Asset data treated like financial data.
Site-scoped roles
Facility manager sees their site only. Multi-site managers see the portfolio.
Field-level permissions
Photo + GPS evidence
Work-order closure requires geo-tagged photo. Tamper-evident.
EXIF preserved
Full asset audit trail
Every move, repair, depreciation logged. Auditor read-only view.
ICAI compliant
Vendor KYC + GSTIN
GSTIN-validated vendor onboarding. PAN, bank, CIN on file.
GSTN API verified
Analytics
Asset metrics every facility head should track.
- AMC renewals on-time
- +78 pts
- Asset MTTR
- -44%
- PM compliance
- 96%
- Vendor SLA breach
- -67%
- Asset register accuracy
- 99.2%
- Reactive maintenance cost
- -31%
From 12% to 90% on-time
Across critical assets
Up from 41% baseline
Across 25 vendors
Annual reconciliation
PM-shift effect
- AMC expiry dashboard — 90 / 30 / 7 day windows
- Vendor scorecard — SLA, breach rate, cost variance
- Asset health from IoT — vibration, runtime, temperature trends
- PM compliance heatmap by site and asset class
Customer voices
Facility heads on the change.
“Our diesel generator AMC lapsed for 4 months last year. Now we get pinged 90 days out. Different operating reality.”
Deepak Pillai
Facility Director · Brigade Tech Park
AMC renewals 12% → 90%
“QR tags on every fire extinguisher. Auditor walked through and signed off in 40 minutes.”
Meena Sundaram
Asset Manager · Salarpuria Sattva Knowledge City
“Vendor scorecard finally gave me data for the renewal negotiation. We dropped two vendors and saved ₹18 lakh annually.”
Naveen Reddy
Head of Operations · Mantri Developers
₹18L annual savings
Ready when you are
Stop chasing AMCs. Start scoring vendors.
Get a walkthrough with a facility specialist who has rolled out SoftDocket Facility & Asset for builders and FM companies.