The SoftDocket Platform
One platform. Every module. AI, automation, IoT, and security in the same fabric.
Visitor, Accounting, Helpdesk, Parking, AI Insights — and everything you build next — share one identity model, one workflow engine, one analytics layer, one audit trail.
Eight platform capabilities
Pick the capability that matters today. Adopt the rest as you scale.
Every SoftDocket customer gets all eight. Most ops teams light up two or three in week one.
- AI
AI-Powered Platform
Plain-English copilot, anomaly detection, and forecasts across every module. Opt-in. Never trains on your data.
Workflow Automation
Visual builder for approvals, SLAs, escalations, and recurring jobs. No-code for ops; webhook for engineering.
Analytics & Reporting
Cross-module dashboards, scheduled exports, and a query layer your BI team can plug into.
IoT Enablement
Camera + sensor + gateway ingest. Edge rules. MQTT-native. Multi-tenant device fleet management.
Security & Compliance
DPDP-aligned. SOC 2 Type II on the roadmap. Row-level isolation. SSO. Audit log on every mutation.
Integrations
Pre-built connectors for Tally, Zoho, WhatsApp, Razorpay, and HubSpot — plus a documented REST + webhook API.
Mobile Experience
Resident, staff, security, and management apps on iOS + Android. Offline-capable. Push-first.
Admin & Role Management
Granular RBAC. Custom roles. Multi-site scoping. MFA. Just-in-time access. Quarterly access review report.
Modules built on top
Five modules live today. More on the way.
Every module inherits the platform — same identity, same analytics, same audit trail.
What ops leaders say
From the people who run the platform every day.
“We moved 14 sites onto SoftDocket in nine weeks. One identity model, one audit log, one report — the platform is the reason.”
Anisha M. · Head of Estate Operations · Prestige Estates
14 sites · 9 weeks
Ready when you are
See the platform on your own data.
30-minute live walkthrough, your real workflows, your real users. No slides.