Key metrics
Case Studies
See how organisations succeed with SoftDocket.
Apartments
Harmony Residences Dubai standardises operations across 6 towers
One platform across 6 towers. Bilingual (EN/AR) resident app live. Service-charge collection up 28%.
- Service-charge collection
- +28%
- Resident app activation
- 91%
- Annual audit prep time
- -64%
- Languages supported
- EN + AR
Builders
Coastal Builders ships 4 projects on RERA — zero late filings
4 projects live, 11 RERA filings, zero late submissions. Sales cycle compressed 38%.
- RERA late filings
- 0
- Sales cycle
- -38%
- Document approval time
- -72%
- Customer escalations to founder
- -81%
Apartments
Prestige Acropolis cuts maintenance ticket resolution by 67%
Resolution time down from 4.2 days to 1.4 days. Resident NPS up 22 points.
- Ticket resolution time
- -67%
- Resident NPS
- +22 pts
- Vendor SLA compliance
- 93%
- ROI period
- 5 months
PG & Hostels
Lotus PG Network hits 94% occupancy across 7 properties
Occupancy 72% → 94% in two quarters. Same-day visit conversion up 3.2x.
- Occupancy
- 94%
- Same-day visit conversion
- 3.2x
- Rent collection time
- <24 hrs
- Tenant referral share
- 24%
