SoftDocket

Industry · Enterprises

Operate every site like the headquarters knows what's happening.

Visitor, asset, helpdesk, IoT, employee commerce — across campuses, offices, and factories. SSO, audit trail, role-scoped, multi-entity.

What enterprise ops leaders see

Five problems that grow with site count.

  • One tool per site

    Each site picks its own visitor app, helpdesk tool, asset register — group has no consolidated view.

  • Vendor sprawl

    Three visitor vendors, four helpdesk vendors, two cafeteria vendors — none integrated, all renewing on different dates.

  • Audit pressure

    ISO / SOC / DPDP audits ask for cross-site evidence; manually compiling is a quarterly fire-drill.

  • IoT pilot purgatory

    Sensors deployed in one building; no roll-out plan; no central monitoring; pilot dies.

  • Employee experience scatter

    Cafeteria app, transport app, asset request app, helpdesk app — 4 different logins, 1 frustrated employee.

What an enterprise rollout looks like

Three products. One identity. Group-level visibility.

Builder ERP for facility / projects rollout, Smart IoT for the physical layer, Online Store for branded employee + customer commerce.

  • Multi-site, multi-entity tenant with group-level + site-level dashboards
  • Visitor + parking + access control + helpdesk + asset — one platform per site
  • IoT enablement: smart metering, environmental sensors, access control, cameras
  • Branded employee commerce (cafeteria, merchandise, internal store) at 0% transaction fee
  • SSO (SAML, OIDC), SCIM provisioning, audit log on every mutation
  • DPDP + ISO 27001-aligned controls; India data residency
  • Custom roles, custom approval workflows, custom SLAs per site
  • Open REST + webhook API for ERP / HRMS / SAP integration
PricingEnterprise (call)ComplianceDPDP · SOC 2 (roadmap)SitesUnlimited

Where it gets adopted

Six high-value enterprise workflows.

  • Group visitor management

    One visitor policy across 18 sites; pre-approved guests; photo + ID capture; group-level audit roll-up.

    100% gate audit

  • Asset register

    Tagged assets per site; depreciation; movement log; insurance sync.

    Single asset truth

  • Employee helpdesk

    IT, facilities, transport — one ticket app; vendor scoping per site; SLA dashboards group + site.

    Median 2h closure

  • Energy + water metering

    MQTT-native metering across sites; anomaly alerts on consumption deltas; sustainability reporting.

    -9% utility

  • Branded employee cafeteria

    Pre-paid wallet, in-app ordering, dietary preferences, cashless across cafeterias.

    Zero cash handling

  • SSO + provisioning

    Employees use corporate SSO; SCIM auto-provisions on hire; access revoked on offboarding within 60 seconds.

    60s offboarding

What enterprise customers measure

Consolidation, control, compliance, cost.

  • Vendor consolidation

    Replace 4-6 siloed point tools with one platform under one MSA.

    -50% vendors

  • Audit-ready by default

    ISO / DPDP / SOC evidence pulls in hours, not weeks.

    10x faster audit

  • Single employee app

    One login for cafeteria, helpdesk, transport, asset requests.

    1 app, 4 services

  • IoT out of pilot purgatory

    Multi-tenant device management + central dashboards make group-wide rollouts realistic.

    Group-wide rollout

  • Utility cost down

    Smart metering + anomaly detection consistently cut 8-12% of utility cost in year one.

    -9% utility

  • Lower TCO

    Bundled platform replaces N point tools — net IT spend drops measurably in year one.

    -30% TCO

Customer story

How an 18-site enterprise consolidated 6 vendors into one.

  • ACME Industrial Group (segment example) · 18 sites · 3 entities · ~9,000 employees

    6 point tools retired in 14 months; ISO audit prep dropped from 6 weeks to 4 days

    Replaced separate visitor, helpdesk, asset, cafeteria, metering, and employee-app vendors with the SoftDocket trio. SSO + SCIM standardised identity. Group-wide IoT metering rollout cut combined utility spend 9%.

    Vendors retired
    6
    Audit prep
    6w → 4d
    Utility cost
    -9%

Enterprise questions

What CIOs and procurement ask.

Talk to our enterprise team

Map your sites, your stack, your roadmap.

60-minute working session with sales engineering. We'll diagram a consolidation plan with a measurable year-one outcome.

Enterprise Operations Platform — SoftDocket