SoftDocket

Pricing

Honest, India-first pricing.

Pick the plan that matches your operation. Move up as you grow — no rip-and-replace, no surprise fees.

GST invoicing · INR billing · monthly or annual · 14-day pilot on Growth and above.

Plans

Starter

Single property. The essentials, set up in a week.

₹999/ month

Billed annually · GST extra. 1 property · up to 250 units.

  • Billing, invoices, GST-ready ledgers
  • Visitor management (gate app)
  • Helpdesk + complaints with SLAs
  • Notice board + announcements
  • Resident app (iOS + Android)
  • UPI + card payments (Razorpay)
  • Email support · 1 business day
  • Up to 5 admin users
Most popular

Growth

Multi-property operations with automation and analytics.

₹4,999/ month

Billed annually · GST extra. Up to 5 properties · up to 2,000 units.

  • Everything in Starter, plus:
  • Multi-property dashboards + roll-ups
  • Workflow automation (approvals, escalations)
  • AMC + asset register with QR tags
  • Vendor + channel-partner management
  • Tally / Zoho Books reconciliation
  • WhatsApp Business notifications
  • Smart water + energy meter integration
  • Priority support · 4-hour response
  • Up to 25 admin users + SSO add-on

Enterprise

Portfolio scale, custom integrations, dedicated success.

Custom

Volume pricing · SLA-backed · annual contracts. Unlimited properties + units.

  • Everything in Growth, plus:
  • Unlimited properties + units + admin users
  • Dedicated tenancy + data residency options
  • Custom integrations + private API quotas
  • SAML SSO + SCIM provisioning + audit exports
  • AI copilot grounded in your tenant data
  • Quarterly business reviews + roadmap input
  • Named CSM + 24×7 P1 SLA
  • On-prem / VPC deployment available
  • DPA, MSA, security questionnaires on file

Compare plans, line by line.

Every capability in one view. ✓ included · — not included · text = limit or detail.

CapabilityStarterGrowthEnterprise
Operations
Helpdesk with SLA timersBasicAdvancedEnterprise SLAs
Visitor management✓ + multi-gate
Workflow automation (no-code)✓ + custom logic
AMC + asset register✓ + lifecycle planning
Financial
GST-ready invoicing
Payment gatewaysRazorpayRazorpay + UPI AutopayRazorpay + custom
Tally / Zoho reconciliation✓ + custom ERPs
Recovery automationBasic remindersSmart escalationsCustom playbooks
Integrations & data
Prebuilt integrations5+30+30+ · custom on request
WhatsApp Business✓ + template ownership
API quotas10k/mo1M/moCustom
Webhooks + event bus✓ + private bus
Security & compliance
Role-based access (RBAC)✓ + custom roles
SSO (Google / Microsoft)✓ + SAML + SCIM
Audit log retention90 days1 year7 years
Data residency choiceINININ · EU · US
Support
Response SLA1 business day4 business hours24×7 P1 / 1 hour
OnboardingSelf-serve + docsGuided · 2 weeksWhite-glove · 4–8 weeks
Customer success managerSharedNamed CSM
Quarterly business reviews

Trusted by 1,200+ teams across India.

  • Brigade
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  • Lodha
  • DLF

Pricing FAQs

Is GST included in the listed price?
No. Prices are exclusive of GST. We add 18% GST on Indian invoices and issue a GST-compliant tax invoice within 24 hours of payment.
Do you offer an annual discount?
Yes. Annual billing is the default and reflected in the price you see. Monthly billing is available on request at a 15% premium.
Can we migrate from an existing system?
Yes. On Growth and Enterprise, our onboarding team handles data import from spreadsheets, MyGate, ApnaComplex, Tally, and custom ERPs. Most migrations finish in 2–4 weeks.
Can we deploy on-prem or in our own cloud?
Enterprise plans support on-prem, private VPC, and sovereign-cloud deployments. We provide deployment scripts, runbooks, and a managed-upgrade SLA.
What does the 14-day pilot include?
On Growth and Enterprise, you get a fully provisioned tenant with up to 50 units, 10 users, and all integrations active for 14 days. No card required.
Do you sign a DPA or MSA?
Yes. Standard DPA and MSA are available on first request. We will also complete vendor security questionnaires (CAIQ, SIG Lite) for Enterprise customers.
What happens if we outgrow our plan?
Move up at any time — billing is prorated and no data migration is required. Downgrades take effect at the next renewal.
Can we cancel anytime?
Monthly plans cancel at the end of the current cycle. Annual plans cancel at renewal. We do not charge cancellation fees on any plan.

Not sure which plan fits?

Tell us about your operation. We will recommend the right tier and run a 30-minute working session — no slides.

Pricing — SoftDocket