NammaCuisine · Hyperlocal Commerce
Bring hyperlocal commerce inside the gate.
Multi-vertical ordering (food / grocery / medicine), community group orders, live tracking, merchant tools, rider dispatch, POS gateway and GST-compliant settlement — built for gated communities.
Starts at 4% take rate · No platform fee · 7-day pilot
Hero mockup · real screenshot ships with S11
Trusted by neighbourhood merchants and societies
- Brigade Group
- Prestige Estates
- Embassy Group
- Salarpuria Sattva
- Sobha Realty
- Puravankara
Why neighbourhoods pick SoftDocket
Lower rider cost. Higher merchant velocity. Cleaner settlement.
Designed for the way Indian gated communities order — pooled orders, gate-pass automation, multiple verticals, GST-aware payouts.
Per-order rider cost -42% via group orders
Group orders pool demand; one rider drops 8 orders per trip. Economics finally work.
Rider cost -42%
Merchant onboarding in < 24 hours
Self-serve onboarding + KYC + GSTIN capture + bank verification. Live by end of day.
Onboard < 24 h
Order success rate 98.6%
Geofence + gate-pass automation + rider scoring + ETA recalculation per leg.
Success: 98.6%
Average 28-minute ETA inside gated communities
Expanding-radius dispatch + rider scoring + intra-society routing make hyperlocal feel instant.
ETA: 28 min
TCS / TDS-194O compliant settlement
Auto-reconciled weekly payouts with GST-aware invoicing — clean books for both sides.
GST + TDS-194O ready
Problems we solve
Why hyperlocal hasn't worked for communities — until now.
Patterns observed across hundreds of gated communities and neighbourhood merchants.
Problem
Communities want food delivery but Swiggy / Zomato don't cover them
Solution
Hyperlocal merchants onboarded society-by-society, with their own catalog and rider pool.
Problem
Delivery economics break in low-density societies
Solution
Group orders pool demand; one rider drops 8 orders per trip; cost-per-order falls below ₹20.
Problem
Existing merchant POS systems make integration impossible
Solution
POS gateway with bidirectional Petpooja / Shopify sync — catalog, orders and inventory.
Problem
Settlement disputes between platform and merchants
Solution
Auto-reconciled weekly payouts with GST-aware invoicing and statement download.
What's in the box
Eight modules. One hyperlocal stack.
Use what you need. Modules share merchants, riders, residents and settlement.
Multi-Vertical Ordering
Food, grocery, medicine; single cart for grocery, separate for food; prescription upload for medicine.
- Food cart
- Grocery cart
- Medicine + prescription
- Subscription meals
Community Group Orders
Residents pool orders for bulk discounts; RFQ to vendors; tier pricing; vendor selection engine; collection OTP.
Live Tracking & Dispatch
Real-time rider GPS, ETA estimation, geofence gate-pass automation, expanding-radius dispatch with rider scoring.
Merchant Dashboard
Catalog management, order accept / reject, earnings + commission breakdown, ads + coupons, subscription meal plans.
Rider Fleet
Onboarding, KYC, ratings, payouts, leaderboards, shift mgmt.
Settlement & Finance
Automated weekly payouts, GST compliance (TCS / TDS-194O), commission invoicing, fraud detection, reconciliation.
POS Gateway
Connect existing Petpooja / Shopify POS; bidirectional catalog sync, order push, real-time inventory.
Customer App
Resident app surfaces all three verticals; reviews, ratings, reorders, group-order invites.
AI Insights · v1 (R2)
AI for demand, ranking, and fraud.
All AI is opt-in, audit-logged, and never trains on your data.
Demand forecasting + rider deployment
Per-society, per-hour demand forecast drives rider shift recommendations.
Friday 8pm: forecast 142 orders in Society A → deploy 6 riders, 1 hot-standbyMenu ranking + personalisation
Per-resident menu re-ranking from order history, dietary tags and time-of-day.
Vegetarian + dinner + Friday → biryani, paneer, dosa promotedFraud detection
Fake address, address-spoof, rider-collusion patterns — flagged with evidence.
Rider X + customer Y: 6 orders in 24h, all flagged → freeze + review
Works with
Plugs into payments, maps, POS and messaging.
Razorpay, Petpooja, Shopify, Google Maps, WhatsApp, GSTN — out of the box.
Razorpay
Payments
Petpooja
Restaurant POS
Shopify
Grocery POS
Google Maps
Geo + ETA
WhatsApp Business
Channel
Firebase Cloud Messaging
Push
GSTN portal
Compliance
Mapbox
Rider routing
What merchants and residents say
Hyperlocal that actually works.
“Our restaurant revenue went 3.2× in one quarter from one society alone — group orders are magical.”
“Pharmacy delivery into the society used to be a phone-call mess. Now it's tracked end-to-end, with prescriptions on record.”
Pricing
Take-rate. No platform fee. Ever.
Start at 4%, drop to 3% as you scale. Pilot a vertical in one society in 7 days.
Starter
4%take rate- Under 1,000 orders / month
- Food OR grocery OR medicine (choose one)
- Resident app + standard rider
- 1 admin user seat
- Email support (24h)
Growth
Most popular3%take rate- 1,000+ orders / month
- All 3 verticals
- Group orders + Merchant dashboard
- POS gateway (Petpooja / Shopify)
- Priority support (chat + email, 4h)
Enterprise
Custom/mo- Multi-society scale
- Everything in Growth
- SSO + custom commercials
- Dedicated CSM + 24×7 support
- MSA + DPA + DPDP addendum
Payment gateway and rider hardware (insulated bags, GPS) at cost. TCS / TDS-194O computed automatically.
Take it with you
Get the Digital Commerce brochure.
Group-order economics, rider model, settlement template, POS gateway specs, and a 7-day pilot plan.
4.6 MB16 pages
FAQ
Merchant and society questions, answered.
Ready when you are
Bring hyperlocal commerce inside the gate.
Pilot one vertical in one society in 7 days. Group orders ship the same week.